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Steward – Non Licensed Security

– Events & Festivals

Despite being unlicensed, Stewards still play an important role in the safety and security of employees and guests at Events and Festivals. Stewards generally carry out a variety of different roles during an event. From checking tickets/gates/wristbands upon entry, monitoring crowd safety, pointing out amenities and general stewarding of the public and guests, Stewards are expected to contribute to, and maintain, a happy and fun atmosphere for all. Stewarding is a great way to gain experience in crowd safety and people management, prior to starting a career in licensed security.

Main
Duties.

  • Greet all visitors to the event or festival in a friendly and courteous manner
  • Ensuring suitability of customers to enter premises including searching, where required
  • Good observation skills, remaining alert to any potential issues
  • Site perimeter patrolling, egress control and crowd management
  • Maintaining order on the premises, reporting anti-social behaviour and any suspicious behaviour
  • Dealing with emergency situations, such as fire/terrorist activities, assisting with the safe evacuation of all staff and visitors
  • Reporting and recording details of irregularities, incidents, and patrols.

Person Specification.

  • Be reliable and punctual, and present themselves in an extremely professional manner
  • Have excellent oral and written communication skills
  • Have the highest standards of customer care skills
  • Be a team player and very customer orientated
  • The ability to deal with difficult people in conflict or emergency situations.
  • Be very flexible and available to work unsocial hours including nights, weekends, days

Requirements for the Job.

Successful candidates will be required to provide:

  • Five year employment history
  • Proof of eligibility to work in the UK
  • Proof of Address – Utility Bills / Bank Statement covering the previous 3 months

Who we work with.